Prokurit

Messages

How to ask a clarification question

Use Inbox for private chat and System for Clarification Board.

Table of contents

On a published event, Participants message the Host from the Messages tab in prokurit.ai. Inbox is private. System is the Clarification Board β€” buyer answers there are visible to all suppliers.

You will learn how to:

  • Send a private message from Inbox
  • Ask a clarification on Clarification Board
  • Star messages in Favourites

πŸ“Œ This guide walks you through asking a clarification question in prokurit.ai.

Step-by-Step Guide: Open Messages

Step 1: Open the event Messages tab

From View Event, click Messages (unread badge if you have new items).

You should see: Message the event host about this event. Your conversation is private between you and the host.

Host presence may show Host offline or an online indicator.

Step 2: Send a private message (Inbox)

Click Inbox.

Placeholder: Send a message…. Click Send Message.

Empty state: No conversations yet.

Step 3: Ask a clarification (System)

Click System.

You should see Clarification Board. Copy: Buyer answers are visible to all suppliers.

Placeholder: Ask a clarification question (visible to all suppliers)…. Click Ask.

When the event has ended, System shows: This event has ended. Clarification questions are closed. Use the Inbox tab to send a private message to the host.

Step 4: Review All and Favourites

Click All to list every message.

Favourites: Hover a message and click β˜† to add it to favourites. Empty: No favourites yet.

Step-by-Step Guide: Use Messages outside the event

Step 1: Open the global inbox

Click the header avatar Messages.

That opens the global inbox at /messages. It is separate from the event Messages tab.

Hosts compose from the event Messages tab with filters Participant, Host, System, All, Unread, Favourites, plus Compose Message and Download.

Key Considerations & Best Practices

  • βœ… Clarifications on System are visible to all suppliers. Do not put pricing strategy there.
  • βœ… After the event ends, use Inbox, not Clarification Board.
  • βœ… There is no separate clarifications board outside this System tab.

Additional Resources

πŸ“Œ Related guides

πŸ“Œ Need further help? If you cannot see an area described here, check you are signed in as a Host or Participant. Otherwise contact support.

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